Concierge - noun: a white-glove level of service designed to elicit next-level customer loyalty.

Listing Services
Adding Property to the MLS
Corresponding with your photographer to schedule pictures for your listing
Downloading the pictures in the correct format to upload the highest resolution photos to the MLS
Adding pictures/descriptions to property on MLS
Adding all supporting docs to your listing
Gathering all listing documents and acquiring the seller(s) signature(s)
Adding property to your showing service.
Emailing customer a copy of the listing and editing/correcting per customer's request

Contract To Close
Send introductory as to all parties. (Clients and Agents) for buyers/sellers
Examine all documents within the contract and make sure it’s fully executed
Send all executed documents to all appropriate parties in the transaction
Coordinate with sellers/buyers/agents for appraisals and/or inspections.
Sending weekly updates to clients
Sending all documents to the applicable compliance department
Updating compliance department during duration of contract to ensure it’s corrected uploaded and fully executed
Confirm trust money has been sent within time frame and obtain written receipt
Coordinating with title company, agent and lender on closing date and time
Being the client and agent’s main point of contact during the entire transaction
Prepare, submit for e-signature(s) and/or distribute any amendments, notifications or addenda throughout the transaction adding all important dates within the transaction to calendar
Weekly follow up with lender to follow progression of loan, appraisal, underwriting and clear to close.
Schedule final walk-thru and confirm with all parties
Coordinate and schedule closing time and place with all parties
Provide client utility providers’ names and numbers and confirm transfer Send closing emails to all participating parties
Confirm keys/garage remote transfer
Send email to clients for review and check in one week after closing.

Client Gifts
I work very closely with Emily Patton of The Handwritten Shoppe by Emily. She & I can coordinate a unique and custom gift for your clients. This is a free service I provide to you, the agent. You would only pay for the gift from The Handwritten Shoppe directly, which they will mail directly to your client(s).
