Concierge - noun: a white-glove level of service designed to elicit next-level customer loyalty.

Listing Services

  • Adding Property to the MLS

  • Corresponding with your photographer to schedule pictures for your listing

  • Downloading the pictures in the correct format to upload the highest resolution photos to the MLS

  • Adding pictures/descriptions to property on MLS

  • Adding all supporting docs to your listing

  • Gathering all listing documents and acquiring the seller(s) signature(s)

  • Adding property to your showing service.

  • Emailing customer a copy of the listing and editing/correcting per customer's request

Contract To Close

  • Send introductory as to all parties. (Clients and Agents) for buyers/sellers

  • Examine all documents within the contract and make sure it’s fully executed

  • Send all executed documents to all appropriate parties in the transaction

  • Coordinate with sellers/buyers/agents for appraisals and/or inspections.

  • Sending weekly updates to clients

  • Sending all documents to the applicable compliance department

  • Updating compliance department during duration of contract to ensure it’s corrected uploaded and fully executed

  • Confirm trust money has been sent within time frame and obtain written receipt

  • Coordinating with title company, agent and lender on closing date and time

  • Being the client and agent’s main point of contact during the entire transaction

  • Prepare, submit for e-signature(s) and/or distribute any amendments, notifications or addenda throughout the transaction adding all important dates within the transaction to calendar

  • Weekly follow up with lender to follow progression of loan, appraisal, underwriting and clear to close.

  • Schedule final walk-thru and confirm with all parties

  • Coordinate and schedule closing time and place with all parties

  • Provide client utility providers’ names and numbers and confirm transfer Send closing emails to all participating parties

  • Confirm keys/garage remote transfer

  • Send email to clients for review and check in one week after closing.

 

Client Gifts

I work very closely with Emily Patton of The Handwritten Shoppe by Emily. She & I can coordinate a unique and custom gift for your clients. This is a free service I provide to you, the agent. You would only pay for the gift from The Handwritten Shoppe directly, which they will mail directly to your client(s).

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